Overview of Services

Hearts With A Mission offers flexible, accessible, and integrated services for runaway and homeless youth ages 0-22 and their families. Hearts With A Mission Youth offers 2 voluntary youth shelters (one in Jackson County and one in Josephine County) as well as Safe Families for Children (SFFC) host homes and an Independent Living Program (ILP). All services provided are confidential and free of charge. For youth ages 10-17, we provide emergency shelter for up to 72 hours —or up to 120 days with parental or guardian consent. The shelters are open and staffed by trained Life Coaches and a Case Management team 365 days a year, 24/7 - walk-ins and calls are accepted at all hours.

Services are available to all eligible youth regardless of race, color, gender, national origin, religion, sexual orientation or disability. Walk-ins, drop-offs and referrals are all assessed and screened to identify needs, eligibility and appropriateness. All youth entering the shelter will be cleared by local Law Enforcement.

Hearts With A Mission provides a stable environment for youth to stabilize, stay in school, resolve conflict, learn new self-management skills, connect with safe adults and receive guidance and support while developing a safe exit plan through individual case management. Youth can choose to move towards family re-unification, alternate family living, or pursue self-sufficiency.

Main Services

Additional Services At the Shelter

  • Crisis Intervention
  • Family Mediation
  • Harm Reduction/Protective Factors
  • Victim Education
  • Clothing, hygiene products, school supplies
  • Tutoring/Computer Lab
  • 24-hour access and help line (541-646-7385)
  • Information and referrals to other service agencies (housing, treatment, counseling, etc)
  • Drop-In Services
  • Host Family Program (Safe Families for Children)
  • Parent Support
  • Independent Living Program (ILP)

Intake Process

The intake process consists of:
  • Completing an Intake Packet/Assessing need
  • Law Enforcement Clearance
  • Reading through and signing consent forms
  • Learning about the shelter rules and expectations
  • A shelter tour and room assignment
  • A lice check
  • Inventory of personal items
Youth and/or parents can expect to spend an average 1-2 hours completing the intake process with a Life Coach.
If parents are not available during the intake, they will be expected to meet with a Case Manager within 72 hours to sign consent forms.
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Jackson County HWAM Shelter:
521 Edwards St.  Medford, OR
Josephine County HWAM Shelter"
1504 NE 9th St
Grants Pass, OR