Privacy Policy

Hearts With A Mission

Last Updated: October 12, 2026

1. Introduction

Hearts With A Mission (“we,” “us,” or “our”) is committed to respecting and protecting the privacy of individuals who visit our website, support our mission, participate in our programs, or communicate with our organization.

This Privacy Policy explains how we collect, use, protect, and share information obtained through our website, https://heartswithamission.org/, and associated online communications and services.

By using our website or voluntarily submitting information through our online forms, you acknowledge the practices described in this Privacy Policy.

2. Information We Collect

We may collect personal information that you voluntarily provide when interacting with our website or organization.

Depending on the nature of your interaction, this information may include:

Name and contact information, including email address, telephone number, and mailing address
Information submitted through contact, inquiry, volunteer, or registration forms
Donation information and transaction details
Communication preferences, including email and SMS consent
Information related to requests for programs, services, or assistance
Other information you voluntarily provide when communicating with Hearts With A Mission

We may also collect certain technical information automatically when you visit our website, including:

IP address
Browser type and device information
Pages visited and general website usage information
Referral sources
Cookies and similar technologies used for website operation and analytics

We encourage website visitors to avoid submitting sensitive personal information through general contact forms unless specifically requested through an appropriate, secure channel.

3. How We Use Your Information

Hearts With A Mission may use information collected through our website and communications to:

Respond to inquiries and requests for information
Provide information about our programs, services, and community resources
Coordinate volunteer opportunities and community involvement
Process donations and provide donation acknowledgments
Communicate important organizational news, events, and updates
Send appointment reminders, service-related messages, and other communications when appropriate consent has been obtained
Improve website functionality, accessibility, and visitor experience
Maintain appropriate administrative records
Protect the security and integrity of our website and services
Comply with applicable legal and regulatory requirements

We use personal information only for legitimate organizational purposes consistent with the reason it was collected and applicable privacy requirements.

4. Donations and Payment Information

When you make a donation through our website, information may be collected to process the transaction, provide an acknowledgment, and maintain appropriate financial records.

Online donations may be processed through third-party payment services that maintain their own privacy and security practices.

Payment information submitted directly through third-party processors is subject to the applicable processor’s privacy policy and security procedures.

Hearts With A Mission does not sell donor information to third parties for marketing purposes.

5. Program Participants and Sensitive Information

Hearts With A Mission serves individuals and families through programs designed to provide support, stability, and access to community resources.

We recognize that information relating to program participants, including youth and families, may be sensitive.

Information collected in connection with program participation or requests for assistance is handled according to applicable confidentiality requirements, organizational policies, and relevant laws.

Access to sensitive program information is limited to authorized individuals with an appropriate need to access that information.

This website Privacy Policy does not replace any additional privacy notices, consent forms, or confidentiality policies that may apply to particular services or programs.

6. Email Communications

If you voluntarily subscribe to an email list or request communications from Hearts With A Mission, we may use your email address to provide organizational news, program information, event announcements, or other relevant updates.

You may unsubscribe from promotional email communications by using the unsubscribe instructions included in those messages or by contacting us directly.

Certain administrative or service-related communications may still be necessary when connected to an ongoing request or program.

7. SMS Messaging Privacy Policy

Hearts With A Mission may offer optional SMS text messaging to individuals who have provided appropriate consent.

SMS communications may include:

Appointment and meeting reminders
Program and service updates
Important notifications
Support messages and follow-up communications
Other communications relevant to the services or programs for which consent was provided

SMS Consent

Individuals must voluntarily opt in to receive SMS communications from Hearts With A Mission through an authorized consent method.

Providing a mobile telephone number alone does not automatically constitute consent to receive ongoing SMS communications.

Consent to receive text messages is optional and is not a condition of receiving services from Hearts With A Mission.

Message Frequency and Charges

Message frequency varies depending on the nature of the communications and the individual’s participation in applicable programs or services.

Message and data rates may apply according to the recipient’s mobile carrier and service plan.

SMS Opt-Out

You may unsubscribe from SMS communications at any time by replying STOP to any text message received from Hearts With A Mission.

After opting out, you will receive an opt-out confirmation and will no longer receive messages from the applicable SMS program unless you choose to opt in again.

SMS Help

For assistance with SMS communications, reply HELP to any message or contact Hearts With A Mission through our website.

Mobile Information and SMS Data Sharing

Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Hearts With A Mission respects the privacy of mobile phone numbers, messaging preferences, and SMS consent information collected through its communication programs.

For additional information about participation in our SMS messaging program, please review our SMS Terms & Conditions.

8. Cookies and Website Analytics

Our website may use cookies and similar technologies to improve functionality, understand website traffic, and enhance the visitor experience.

Cookies are small files stored on your device that help websites recognize certain preferences or track general usage patterns.

These technologies may be used to:

Maintain essential website functionality
Understand how visitors navigate the website
Identify opportunities to improve content and usability
Monitor general website performance

Depending on the services enabled on our website, third-party analytics providers may collect technical information in accordance with their own privacy policies.

You can manage or disable cookies through your browser settings. Disabling certain cookies may affect website functionality.

9. Third-Party Websites and Services

Our website may contain links to external websites or use third-party services for purposes such as donations, event registration, forms, communications, and website functionality.

These external services operate under their own privacy policies and terms of use.

Hearts With A Mission is not responsible for the content, privacy practices, or security measures of websites and services that we do not control.

We encourage visitors to review the privacy policies of external websites before submitting personal information.

10. Information Sharing and Disclosure

Hearts With A Mission does not sell personal information collected through its website.

We may disclose personal information when reasonably necessary to:

Fulfill a service or request initiated by the individual
Work with authorized service providers performing functions on our behalf
Comply with applicable laws, regulations, legal processes, or valid governmental requests
Protect the rights, safety, and security of individuals, our organization, and the public
Support other purposes for which the individual has provided appropriate authorization

Service providers may process information on our behalf only for authorized operational purposes, subject to applicable contractual and privacy protections.

SMS-specific restrictions: Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with third parties.

11. Data Security

Hearts With A Mission takes reasonable administrative, technical, and organizational measures to help protect personal information against unauthorized access, disclosure, alteration, or loss.

These measures may include appropriate access controls, secure website connections, and the use of reputable technology service providers.

While we strive to protect information entrusted to us, no method of electronic transmission or storage can be guaranteed completely secure.

We encourage website visitors to exercise care when transmitting sensitive information electronically.

12. Data Retention

Personal information is retained only for as long as reasonably necessary to fulfill the purposes for which it was collected, maintain required records, meet legal obligations, and support legitimate organizational operations.

Retention periods may vary depending on the type of information and the applicable program, service, or regulatory requirements.

When information is no longer required, it may be securely deleted, anonymized, or otherwise disposed of in accordance with applicable policies and laws.

13. Children’s Privacy

Hearts With A Mission recognizes the importance of safeguarding information concerning children and youth.

Our general public website is not intended to solicit personal information from children under the age of 13 without appropriate parental or guardian involvement or another legally authorized basis.

Information collected as part of youth services or other programs is handled according to applicable confidentiality and privacy requirements.

If you believe personal information regarding a child has been submitted through our website inappropriately, please contact our organization so we can review the matter.

14. Your Privacy Choices

Depending on the circumstances and applicable law, you may request to:

Review or correct personal information you have provided
Update contact information or communication preferences
Unsubscribe from optional email communications
Opt out of SMS messaging by replying STOP
Request deletion of certain personal information, subject to applicable recordkeeping requirements

To make a privacy-related inquiry or request, please contact Hearts With A Mission through our website.

We may need to verify your identity before responding to certain requests.

15. Changes to This Privacy Policy

Hearts With A Mission may update this Privacy Policy periodically to reflect changes in organizational practices, technology, services, or applicable legal requirements.

Revisions will be posted on this page, and the Last Updated date will be adjusted accordingly.

We encourage visitors to review this policy periodically to remain informed about our privacy practices.

16. Contact Information

For questions regarding this Privacy Policy, personal information, or communication preferences, please contact: